Policies

Whether it is a DELECTABLE DELIGHT or a SAVORY DISH, it is our goal to ensure that our customers are satisfied. We take pride in carefully creating these delights/dishes and strive to ensure your needs are met.

There is a LOT of creativity, planning and preparation that goes into our process, so we ask you to REVIEW THE FOLLOWING POLICIES to ensure we provide you with the very best and make your "O'Cakesion" or Soul Your Roll experience as delightful and delicious as possible!

(We thank you for your adherence. Policies subject to change at any time.)

ORDERS AND PREORDERS NOW OPEN:

Please allow a 2-week notice on all orders
50% deposit required when order is placed
Balance due 2 days before pick-up/delivery
25% rush charge on all orders within 10 days and are at the discretion of WTO/SYR
No orders within 72 hours of delivery

Payments:
- Square
- Venmo
- Cash App
- Zelle

Cancellations
- Up to 14 days prior to delivery: 25% of deposit is refundable
- Inside 14 days of delivery: no refunds

LOCAL DELIVERY AVAILABLE:

Free Delivery: Within 20 miles of 30802
Distance 21-35 miles: Delivery Fee $0.99/mile
Greater than 35 miles: Please Call
Catering Setup Fee: $35

THANKSGIVING:

All preorders submitted by November 1, 2026
Thanksgiving Orders will be delivered on Monday, Nov 23rd
LA Fitness Plaza: 5295 Stone Mountain Hwy, Stone Mountain, GA 30087

CHRISTMAS:

All preorders submitted by December 1, 2026
Christmas Orders will be delivered on Monday, Dec 21st
LA Fitness Plaza: 5295 Stone Mountain Hwy, Stone Mountain, GA 30087

OTHER:

Please call 770-870-0026 for all other requests and/or catering requests
Keep cakes cool/refrigerated until 2 hours before serve time